Welcome to INSIGHT Case Management

The INSIGHT Case Management platform, developed by Decisiv for Hino Trucks, is included for the first five years with the purchase of new vehicles. The Decisiv platform is designed to streamline communications and organize the documentation and content for service events to drive uptime, increase efficiency, lower days out of service, and increase revenue per vehicle.


INSIGHT Case Management Help Center

Upcoming Trainings

October, 2019

Day Time Training
2nd 10/02/2019 03:30 PM INSIGHT - Service Optimization Process 3:30pm (EDT)
INSIGHT Fleet Portal Training covers all the basic areas and features of the Fleet Portal in INSIGHT. Attendees will understand how to manage their dashboard, search for units, send out requests for service along with general navigation of the fleet portal. Ask your Training session host about additional INSIGHT application training, as well as On-Site training at your location. PLEASE REGISTER at least 24 hrs in advance. For more information regarding INSIGHT training please contact Decisiv Support at 804-762-4153 x2 or email us at support@decisiv.com