To better serve our customers Decisiv will be upgrading our phone systems on Thursday October 19th between the hours of 4:00PM – 6:00PM eastern. During this time our support number 804-762-4153 option 2 will be unavailable. However the application’s help system, case notification support@decisv.com will be fully available to assist you with any questions you may have. Thank you for your patience and understanding.
Request ID: 20cd58d354f5e974f61005d0020e2bb3, Timestamp: 2017-10-19 19:45:52 UTC

Upcoming Trainings

October, 2017

Day Time Training
24th 10/24/2017 03:30 PM INSIGHT - Service Optimization Process
INSIGHT – Service Optimization Process (SOP) covers all areas of the application. Attendees will understand how to utilize INSIGHT to manage a service event at their location including communicating with their customers and team members while properly preparing a case for reporting and approval by customers. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding INSIGHT training please contact Decisiv's Professional Services Team at 804-762-4153 x 2.
31st 10/31/2017 03:30 PM INSIGHT - Service Optimization Process
INSIGHT – Service Optimization Process (SOP) covers all areas of the application. Attendees will understand how to utilize INSIGHT to manage a service event at their location including communicating with their customers and team members while properly preparing a case for reporting and approval by customers. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding INSIGHT training please contact Decisiv's Professional Services Team at 804-762-4153 x 2.