Upcoming Trainings

March, 2019

Day Time Training
20th 03/20/2019 03:30 PM INSIGHT - Service Optimization Process 3:30pm (EDT)
INSIGHT – Service Optimization Process (SOP) covers all areas of the application. Attendees will understand how to utilize INSIGHT to manage a service event at their location including communicating with their customers and team members while properly preparing a case for reporting and approval by customers. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding INSIGHT training please contact Decisiv's Professional Services Team at 804-762-4153 x 2.
27th 03/27/2019 03:30 PM INSIGHT - Service Optimization Process 3:30pm (EDT)
INSIGHT – Service Optimization Process (SOP) covers all areas of the application. Attendees will understand how to utilize INSIGHT to manage a service event at their location including communicating with their customers and team members while properly preparing a case for reporting and approval by customers. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding INSIGHT training please contact Decisiv's Professional Services Team at 804-762-4153 x 2.